macOS App Authorization

macOS Gatekeeper may block the Snapbug Desktop app from opening because it is distributed outside the Mac App Store. Follow these steps to authorize it.

Step-by-step

1. Try to launch the app

Double-click Snapbug.app in your Applications folder. macOS will show a dialog saying the app cannot be opened because Apple cannot check it for malicious software.

2. Click the question mark

In the dialog that appears, click the ? (question mark) button to learn more about the restriction.

3. Open Privacy and Security settings

Open System Settings and navigate to Privacy & Security. You can also get there by clicking Apple menu > System Settings > Privacy & Security.

4. Scroll to the Security section

Scroll down to the Security section. You will see a message that says "Snapbug" was blocked from use because it is not from an identified developer. Click the Open Anyway button next to it.

5. Confirm in the final dialog

macOS will show one more confirmation dialog. Click Open Anyway (or Open) to launch Snapbug Desktop.

After completing these steps once, macOS will remember your choice and the app will open normally in the future.

Alternative: Remove the quarantine flag

If you prefer using the terminal, you can remove the quarantine attribute directly:

xattr -d com.apple.quarantine /Applications/Snapbug.app

This achieves the same result as the GUI steps above.